Paul Kedrosky complains that Google fails at appliance reviews. I use Google a lot. A LOT. And I would have never thought of using Google to look for appliance reviews, at least in the sense one a reliable list of 5 or so options to select from. Instead, I have always turned to Consumer Reports. That’s not to say that Consumer Reports has never steered me wrong. But, I think the review standards will be more consistent when you have one organization reviewing multiple dishwashers instead of the crowd-sourcing model where each person reviews their own individual dishwasher. However, there is a place for crowd-sourced reviews. Once your shopping list has been narrowed to a few choices, I would use Google at this point to vet the options by looking at user reviews for particular makes and models. I would also run the obligatory “sucks” search to look for disgruntled user reviews.